Globespan -- Final Report

Further to the previous reports Globespan have now refunded the £30 per person handling charge for those affected by the delayed delivery of their clubs to Portugal last month (click on the travel link on the RHS).
This was after strong representations directly to Globespan and articles in the press.
Globespan admitted that they were aware that the situation was not dealt with as they would have hoped, as passengers were not kept fully updated. In the light of this they are now reviewing their procedures in dealing with offloaded baggage.
It must be emphasised you must try to book your clubs as soon as possible after booking your flight. It may be also wise to check that they will accept clubs on that flight.
These difficulties do not only apply to Globespan but can affect various flights to golfing destinations at peak golfing holiday times.
The Fells and the Faulds are happy with the outcome
BEST OF LUCK WITH YOUR TRAVELS

Globespan holiday golf club booking disaster

Chris Kelly and the The Windyhill Belles, 8 "girls" from Windyhill Golf Club are flying out to Portugal on 30th April for 1 week. They booked their flights ages ago but have only now tried to book 4 Golf bags and clubs this weekend to be told that they are fully booked re golf equipment and we cannot get our clubs on holiday with us. Chris says - " We have been looking forward to this holiday for over a year now and have 3 rounds booked at various courses." "What do we do now? "
She is presently getting in touch with the Company who booked their golf and perhaps they could hire us some clubs, here's hoping. They will certainly be looking at other Airlines when arranging any more trips.

Be careful when flying with Globespan !

Helen Faulds (Douglas Park) and Carol Fell (Ranfurly Castle) went to Portugal for a golfing holiday on Sunday 18th March. They flew with Globespan who left their golf clubs in Glasgow because of overloading. This is happening more frequently ---- SO ALL GOLFERS BEWARE !!! --- 25 sets were left in Glasgow

Helen got her clubs 48 hours later on the Tuesday and the Fells got their clubs on Wednesday afternoon on their return from the golf --- 72 hours later.

On the Homeward journey to Glasgow today everyone on the flight had there golf clubs left at Faro !! --- Approx 50 sets of Clubs ---

So PLEASE BE AWARE of the problem and make sure you are covered in your travel insurance for the extra cost of hiring clubs etc

I THINK WE MUST LET EVERYONE KNOW THAT ALTHOUGH YOU PAY £30 TO BOOK YOUR CLUBS ON A FLIGHT (which we did in October 2006) ---

--- THIS IS WHAT GLOBESPAN SAY :May we refer you to our Terms and Conditions which clearly states:

'Sporting Equipment
Sporting equipment is carried on a limited release basis, i.e. entirely at
your own risk for loss, damage or delay.
IMPORTANT
Sporting equipment will be carried subject to load and as such we cannot guarantee space on the flight on which you are booked for such items. In the unlikely event that space is not available, the equipment will be sent on the next flight with available space.'

SO ALL GOLFERS BE AWARE
However, I strongly feel that perhaps we should let more people know of the problem so please email me at webmaster@rlcga.com and perhaps I can let the newspapers know of the problem