Further to the previous reports Globespan have now refunded the £30 per person handling charge for those affected by the delayed delivery of their clubs to Portugal last month (click on the travel link on the RHS).
This was after strong representations directly to Globespan and articles in the press.
Globespan admitted that they were aware that the situation was not dealt with as they would have hoped, as passengers were not kept fully updated. In the light of this they are now reviewing their procedures in dealing with offloaded baggage.
It must be emphasised you must try to book your clubs as soon as possible after booking your flight. It may be also wise to check that they will accept clubs on that flight.
These difficulties do not only apply to Globespan but can affect various flights to golfing destinations at peak golfing holiday times.
The Fells and the Faulds are happy with the outcome
BEST OF LUCK WITH YOUR TRAVELS
